BA strike

We had a couple of meetings planned in Geneva last Friday so my colleague and I though: let's book a nice hotel and fly there Thursday evening so that we do not have to wake up at 5am to take the first flight from London. We took the Heathrow Express Thursday afternoon to arrive in the middle of a huge chaos at Terminal 4 of Heathrow. All the flights were cancelled (including ours of course) and the staff and information number were completely overload. We decided to check other airlines and even tried a London-Lyon then Lyon-Geneve by train but everything was fully booked by BA, probably for its business and first class customers.

After wandering a few hours in the airport, we finally decided to book the first easyJet flight on the Friday morning and do a day-trip. So guess what, I finally had to wake up at 5am on Friday! What's the point of leaving France, probably the only country where going on strike is a national sport (I'm half-joking), if it's to get the same kind of hassle here! I understand the reasons for the workers' strike who were sacked with a 3mn notice but I'm really pissed at BA's customer service, which was just terrible. I'll try to avoid that airline for now on.